How does booking work?

• Sessions are usually block-booked in line with Derbyshire term dates.
• Current members get first refusal on the next block.
• Any remaining spaces are then opened to new members.

Do I need to stay during the session?

• Parents or guardians of children aged 11 and under must stay in the building during Kids Club or NICAS Bouldering.
• Where possible, we ask all parents to stay on site in case we need to speak to you about an injury, behaviour concern or anything else during the session.
• Children must be dropped off and collected face to face from the warm room opposite reception.
• This helps instructors share any important information and supports safeguarding.

Cancellation policy?

• Wild Climbers, Kids Club and NICAS bookings are non-refundable and non-transferable unless at least 7 days’ notice is given.
• If your child cannot attend because of a climbing-related injury, we may refund any future sessions at the managers discretion.

When can I book the next block?

• Current Kids Club members can book from 5 weeks before the next block starts.
• Bookings can be made in person at reception or over the phone.
• Payment is required at the time of booking to secure your child’s place.
• Any remaining spaces open to new members 2 weeks before the block starts.

Can my child climb before / after the session?

• Yes, children can climb before or after their session if they are supervised by an adult registered with us as a Competent Boulderer.
• The supervising adult must sign the child in on the novice supervision form at reception.
• Children must stay with their supervising adult whenever they are on the matting outside of session times.
• If you are registered as a Novice Boulderer, you’ll need to complete a bouldering induction before supervising your child.
• A Competent Boulderer can supervise a maximum of 2 novices or juniors.
• Click here to find out more about our Summer Family Induction sessions or call 01332 265864 to book a private induction at a time that suits you.